A case study in customer-centric thinking

How one online company is embracing the customer experience to instill confidence, improve conversions, generate referrals, and retain customers.

Lately I’ve been studying some of the new models for promoting local businesses online … daily deal websites in particular. I signed up for Groupon and Juice In The City deals and have been researching the types of businesses that promote through them.

gophoto photo scanning serviceOne offer on Juice In The City caught my eye. It’s from a company called GoPhoto and they provide a… Continue┬áreading