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	<title>Comments on: Features designed to sell vs features designed work</title>
	<link>http://www.marketmotive.com/marshall/2007/09/19/features-designed-to-sell-vs-features-designed-work/</link>
	<description>Getting there by other means</description>
	<pubDate>Thu, 24 Jul 2008 15:31:44 +0000</pubDate>
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		<title>By: admin</title>
		<link>http://www.marketmotive.com/marshall/2007/09/19/features-designed-to-sell-vs-features-designed-work/#comment-13</link>
		<author>admin</author>
		<pubDate>Fri, 21 Sep 2007 16:31:08 +0000</pubDate>
		<guid>http://www.marketmotive.com/marshall/2007/09/19/features-designed-to-sell-vs-features-designed-work/#comment-13</guid>
		<description>The funnel report is indeed on one of the hidden gems in ClickTracks. The name doesn't do it justice. Believe me when I say we extensively pondered names like '3d funnel' and 'scenario' and a bunch of others. We found all of them just confised the customer.

At root we felt our funnel was too radically different for people to really grasp it until they spent time with it. I remember a time when I was the lone voice in the wilderness ranting against 'path analysis' even customers and vendors thought it was possible. Time proved me right, but that didn't prevent my seeming a tad eccentric. I feared the same thing might happen with the naming of the funnel, so we instead decided to stealthily slip the feature in. We figured the customer would say 'oh, it has a funnel report. That's on my RFP' during the avluation process, and later during the implementation the full power of what it does is revealed. Or something like that.</description>
		<content:encoded><![CDATA[<p>The funnel report is indeed on one of the hidden gems in ClickTracks. The name doesn&#8217;t do it justice. Believe me when I say we extensively pondered names like &#8216;3d funnel&#8217; and &#8217;scenario&#8217; and a bunch of others. We found all of them just confised the customer.</p>
<p>At root we felt our funnel was too radically different for people to really grasp it until they spent time with it. I remember a time when I was the lone voice in the wilderness ranting against &#8216;path analysis&#8217; even customers and vendors thought it was possible. Time proved me right, but that didn&#8217;t prevent my seeming a tad eccentric. I feared the same thing might happen with the naming of the funnel, so we instead decided to stealthily slip the feature in. We figured the customer would say &#8216;oh, it has a funnel report. That&#8217;s on my RFP&#8217; during the avluation process, and later during the implementation the full power of what it does is revealed. Or something like that.</p>
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		<title>By: Hugh Gage</title>
		<link>http://www.marketmotive.com/marshall/2007/09/19/features-designed-to-sell-vs-features-designed-work/#comment-11</link>
		<author>Hugh Gage</author>
		<pubDate>Fri, 21 Sep 2007 07:55:34 +0000</pubDate>
		<guid>http://www.marketmotive.com/marshall/2007/09/19/features-designed-to-sell-vs-features-designed-work/#comment-11</guid>
		<description>I appreciate what you're saying. I've used a few of the leading WA tools but I bought a copy of the CT Pro software. As far as I can see the funnel report in CT Pro goes far beyond the others on account of its breadth of ability. The other tools appear to require the analyst to specify a fairly rigid path which s/he assumes visitors will take; I like the way CT allows the analyst to specify and show separately several different pages and / or groups of pages at each level; this works better on the basis that a visitor could take any one of a number of different routes to market.

Overlay labelling on to this and I think CT offers a 3 dimensional funnel where the others offer only two dimensional funnels.

Finally, I think that “Scenario” would have been a more appropriate name for the CT funnel on account of the fact that it doesn’t push the analyst down a particular way of thinking but allows far broader scenarios to be represented.</description>
		<content:encoded><![CDATA[<p>I appreciate what you&#8217;re saying. I&#8217;ve used a few of the leading WA tools but I bought a copy of the CT Pro software. As far as I can see the funnel report in CT Pro goes far beyond the others on account of its breadth of ability. The other tools appear to require the analyst to specify a fairly rigid path which s/he assumes visitors will take; I like the way CT allows the analyst to specify and show separately several different pages and / or groups of pages at each level; this works better on the basis that a visitor could take any one of a number of different routes to market.</p>
<p>Overlay labelling on to this and I think CT offers a 3 dimensional funnel where the others offer only two dimensional funnels.</p>
<p>Finally, I think that “Scenario” would have been a more appropriate name for the CT funnel on account of the fact that it doesn’t push the analyst down a particular way of thinking but allows far broader scenarios to be represented.</p>
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