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Multi-Channel Analytics Part 4 - Avinash Kaushik & John Marshall

Avinash Kaushik is joined by John Marshall for a white board discussion on multi-channel analytics. This advanced video covers the nitty gritty details on how to tie offline campaigns to online data including how vanity URLs work, how to setup your analytics tool to segment by coupon code, and how to track phone calls.

Length: 39 min.

You will learn:

  • Why you don't need perfect data for it to be actionable
  • How small businesses can tie together online and offline data
  • Why it is important to have the same data structure online and off
  • How credit cards can be used as a primary key
  • Why vanity URL's must be easy to remember
  • Why a vanity URL must redirect to a page that includes tracking parameters
  • Whether it's better to use directories or domains as vanity URLs
  • The two ways to collect coupon code data in Google Analytics
  • Why collecting coupon codes with user defined variables is essential for segmentation
  • The two ways to track phone calls in your analytics tool

 

 
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Web Analytics
Get the skills you need to improve site performance and ROI direct from the industry's leading thinkers: Avinash Kaushik, Google's Analytics Evangelist, and John Marshall, inventor of the Overlay View.