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Sting and Branding

August 11, 2007 by Michael Stebbins Leave a Comment

Sting is a bass player. You know, for the Police? One of a myriad of things that bass players admire about Sting is his sparse playing. He leaves space between the notes, and when he does play, it’s brilliant.

So when branding Market Motive, I decided to be like Sting. It wasn’t my idea. It was Bryan’s idea. Bryan runs ZURB, a stellar creative agency. Bryan tolerated me while helping us brand our last company, ClickTracks. To celebrate my departure, I called him and asked him to buy me lunch. I said I’d drive.

Over some really great pepperoni in Cupertino, I’m probing to see if I can afford Bryan for my new venture, Market Motive. But before he tells me he’s booked, Bryan says something I thought I’d never hear from a branding specialist: “Why not skip the big branding process?” “What, like craigslist?” I asked. “Actually, like Lucky Oliver” he explained, “We never created a graphic for the logo and it’s doing just fine.”

The real concept is in being, well, real. I admit I still have the old urges to show stock photos of smiling people and tall glassy buildings that invoke images of a 900-person agency (not that there’s anything wrong with any of those). But, that’s not us… yet. No, we’re going to grow the company right in front of you.

We took the idea to local design firm LMN group and asked them to “UNbrand’ us as professionally as possible. A credit to Lisa and Tim, they took the idea and ran with it right away. Not that it was easy. But I think they did a great job under the duress of our ever-changing minds.

So what you see on our new site is sparse. Very little nav. Almost a landing-page oriented approach. Imagine that. There’s two significant options we present: Sign up for the members-only site and learn Internet marketing OR, hire our team to do it for you. (So far a significant number of you are doing both)

There’s definitely space between the notes here. Brilliant? I hope so. Real? Absolutely.

Filed Under: Online Marketing

Starting something new

August 3, 2007 by John Marshall Leave a Comment

Starting a new venture is exciting and risky, and I find myself wondering exactly what it is that attracts me about the process of building a company from scratch. My experience at ClickTracks was simply wonderful, and I had the chance to work with incredibly bright people. Perhaps most of all I enjoyed talking to customers. Anyone buying a web analytics tool is exactly the sort of person I enjoy spending time with: inquisitive, driven, seeking ways to improve. It’s delightful to share insight and explain a few of the things I’ve learned with such a group.

 Market Motive is the perfect vehicle my continuing to teach, coach and help online marketers perfect their tasks. Helping people do a better job is rewarding and fun. Of course anyone that has spent time with me will know that I sometimes have an odd way of approaching a problem. I’m told that I arrive at a solution sometimes through unconventional means, and sometimes by simply jumping to the solution without actually solving the problem. Much of the early design of ClickTracks itself falls into this category of course, hence the name ‘Orthogonal Thinking’.

Filed Under: The Market Motive Team

Setting up your PPC ads for Optimal Tracking

June 17, 2007 by Michael Stebbins 8 Comments

Google AdWords, Yahoo! Search Marketing and Microsoft AdCenter all allow you, the advertiser, to set up unique URLs to point back to your website. In fact, each ad may (and should) have it’s own unique URL. You don’t need to create unique landing pages for each ad. But instead, you can make each URL unique through the use of URL parameters. By adding parameters to each URL, you will be able to track performance of each campaign in a variety of web analytics tools.

It looks like this:

Display URL = www.site.com/special_offer
Actual URL =
http://www.site.com/sp.php?src=gglp&camp=1&grp=62&ad=2

The Display URL is what will show up in the ad. The Actual URL is the actual link that will be used to take visitors to your site. Let’s break down the Actual URL parameters:

?src=gglp

The question mark symbol is required to set the parameters aside from the link. For most intents, humans and browsers ignore anything to the right of the question mark (the parameters can signal web servers to do something speical).  But web analytics tools can use the parameters to differentiate click sources. So this parameter src=gglp will indicate that all clicks with this parameter originated from GooGLe Ppc.

&camp=1

Now we use the ampersand & to separate the next parameter(name value pair) from the last. This “camp” parameter indicates clicks that came from Campaign #1. It’s a good habit to keep your parameters long enough to be recognizable to a human, but as short as possible without being cryptic.

&grp=62&ad=2

We use the ampersand again to add two more parameters indicating Ad Group #62 and ad creative #2.

We can now use just about any analytics tool to segment and compare the behavior of the traffic from each PPC engine, campaign, group, and individual ad. If you keep your ads in logical groups, then the aggregate behavior of each group will become apparent in a segment-oriented web analytics tool like Omniture or ClickTracks.

Adwords URL Setup

MSN AdCenter PPC Ad URL Setup

Two notes:

  1. Google Analytics gets around this problem with use of the gclid parameter that changes for each ad appearance. Nice for Google, but a pain for those who want to use other analytics tools. Use the parameters so, in case you don’t want to use Google Analytics, you can slide right into any other analytics tool and get results.
  2. Long parameter lists are fine for URLs used in PPC ads. But you should avoid long parameter lists on non-PPC ads and on links within your site. Search engines spiders can get confused by long parameter lists. But the good news is that the URLs in your PPC ads aren’s crawled by the spiders. They simply serve to allow a web analytics tool to know one ad from the other.

That should help for now. Go parameterize your ads!

Get Access to our PPC course to learn more about PPC advertising!

Filed Under: Discipline: PPC Advertising, Online Marketing

Why 85% of Web Analytics Users are Missing Out

June 6, 2007 by Michael Stebbins Leave a Comment

Web stats are fun. Entertaining.  Colorful.  But decision making seems to be reserved for the 15% of web analytics users who are intent on growing a business.  If your website affects your revenue, you owe it to yourself to skip the senseless stats, like hit counts and unfiltered visitor counts, and enter every web analytics session with a question in mind.

Questions like: Which ads will I delete today? Which referrers will I reward?

My posts in this blog will help move you into the 15% that use web analytics to fulfill a strategic direction.

Get access to our Web Analytics training here.

–Michael

Filed Under: Discipline: Web Analytics, Online Marketing

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